Data Analyst Job at American Express, Phoenix, AZ

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  • American Express
  • Phoenix, AZ

Job Description


At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.

Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.

American Express engages with thousands of third parties to provide goods and services. To ensure we protect our brand, avoid financial impact and adhere to various laws and regulations, all high-risk third parties are subject to risk management throughout the third-party lifecycle.

The GSM Third-Party Center of Excellence (COE) Reporting & Analytics team is responsible for the data management, transformation, analysis, and visualization of insights in support of the third-party management program. This team produces reporting and analytics for various stakeholders including the Third-Party COE, AXP Business Units, Management Committees and Risk Subject Matter Experts.

Our Third-Party COE Reporting & Analytics team not only understands how process, technology and systems work, but how the information is used to generate valuable and actionable insights for our program stakeholders. So, if you’re interested in a career in analytics, machine learning and data strategy, creating breakthrough analytical products and making an impact on our internal customers and third parties, look no further.

How will you make an impact in this role? 

In this role as Data Analyst, the successful candidate will be responsible for understanding analytical requirements, data transformation, applying statistical tools and ML applications and data visualization for the Third-Party COE. The candidate will drive success of the analytical reports by working closely with program stakeholders, maintaining a strong project management framework, developing transformation logic, and providing value-added reporting.
  • Drive Analytical capabilities in support of GSM and AXP Business Units
  • Analyze the existing environment and derive opportunities, recommend alternative solutions to technical problems.
  • Deliver high quality and accurate results in a timely manner.
  • Enhancing data collection procedures to include information that is relevant for building analytic models and systems.
  • Processing, cleansing, and verifying the integrity of data used for analysis.
  • Propose and implement solutions to ad-hoc business problems, working independently to leverage data, drive insights, and presenting results in a clear and concise manner.
  • Predictive Analysis and visualization
  • Data mining using state-of-the-art methods.
  • Creating automated anomaly detection systems and constant tracking of its performance
  • Meticulous attention to details while preserving the goal and timeframe of end products
  • Translate requirements into concepts and user experience design – associate with stakeholders/ business partners to enhance design suggestions.
  • Drive Data strategy initiatives

Minimum Qualifications
  • 2+ years of experience in analytics.
  • Bachelor’s or master’s degree relevant to the industry (other credentials will be a plus)
  • Strong analytical bend and experience on analytics tools in Excel, Tableau, SQL, Alteryx etc.
  • Proficiency in dealing with large quantities of complex data and ability to derive actionable insights.
  • Strong communication and relationship building skills.
  • Prior project management experience, with proven ability to create powerful analytics and reporting is a must.
  • Proven strong performance behavior in previous role.
  • Excellent Visual Design skills with sensitivity to user-system interaction – experience in developing reporting solutions towards complex multi-paneled, interactive dashboards.

Preferred Qualifications
  • Third-party risk reporting knowledge would be preferred.
  • Ability to communicate complex ideas in a simple manner to a global audience.
  • Independent and self-motivated, capable of executing under uncertainty with multiple priorities, in a fast-paced environment.
Salary Range: $70,000.00 to $135,000.00 annually + bonus + benefits

The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.

We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:
  • Competitive base salaries 
  • Bonus incentives 
  • 6% Company Match on retirement savings plan 
  • Free financial coaching and financial well-being support 
  • Comprehensive medical, dental, vision, life insurance, and disability benefits 
  • Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need 
  • 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy 
  • Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) 
  • Free and confidential counseling support through our Healthy Minds program 
  • Career development and training opportunities
For a full list of Team Amex benefits, visit our Colleague Benefits Site.

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.

We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.

Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

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Job Tags

Work at office, Local area, Flexible hours,

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